Experience

AI Automation Coordinator at Sterling Wells Nepal

Sterling Wells Nepal · Nepal

Leading organisation-wide process improvement and productivity initiatives across Accounts, Tax, Digital Marketing, Sales, Customer Service and Azure environments.

• Designed and deployed AI-driven automation workflows, chatbots and system integrations
• Built web platforms, dashboards and CMS solutions with React, Node.js and Next.js
• Tracked KPIs, automation performance and cost savings
• Ran multiple projects with documentation, security compliance and team training

• AI agents
• Azure
• Power Automate
• React
• Next.js
• Node.js

Assistant Manager (Digital Marketing & IT) at Sterling Wells Nepal

Sterling Wells Nepal · Nepal

Split 60% digital marketing and 40% cross-functional business operations (Accounts, Tax, Sales, COSEC) and technology solutions.

60% Digital Marketing | 40% Business Operations & Technology

• Deployed and managed Microsoft Azure: Windows Server, VMs, scalable systems
• Owned IT security policy, incident, problem and change management
• Administered Microsoft Exchange and automated email signatures
• Automated the business with Power Apps, Power Automate and Zapier

• Azure
• Exchange
• Power Apps
• Power Automate
• Zapier
• HubSpot
• Teams

Senior Executive and Team Lead (23 people) at Sterling Wells Nepal

Sterling Wells Nepal · Nepal

Led a 23-member team: 70% digital marketing operations and 30% business-as-usual and organisational functions.

70% Digital Marketing | 30% BAU & Organisational

• Led a high-performing team of 23 professionals
• Managed IT resources, vendors and procurement
• Directed web development, SEO, social, content and design teams
• Introduced HubSpot to improve the customer lifecycle and conversions

• HubSpot
• Google Ads
• SEO suites
• project management

Senior SEO Executive at Makura Creations

Makura Creations · Lalitpur, Nepal

Worked as Digital Marketing Executive and Senior SEO Executive across a wide range of industries and clients.

• Led full SEO strategy: on-page, off-page, technical, link building
• Key point of contact and account manager for clients
• Analysed PPC and paid campaigns for ROI
• Produced performance reports with actionable recommendations

Digital Marketing Consultant at RisingJunkiri

RisingJunkiri.com · Nepal

Advised Rising Junkiri, a platform for Nepali bloggers, artists and writers, on website development, content, SEO, social media and events.

• Website speed and design optimisation
• Content and video marketing ideas
• Built custom forms as needed
• Team guidance, event planning and social media

Digital Marketing Consultant at Soft1Tech

Soft1Tech · Nepal

Business advisor and digital marketing consultant: product and market analysis, SEO and building a digital presence.

• Team grooming and training
• Product and SEO analysis
• Content brainstorming
• Customer rapport building

Digital Marketing Executive at Proshore

Proshore · Nepal

Created strategic marketing plans for in-house products, focused on brand value and sales.

• SEO, PPC, lead generation and e-commerce conversion optimisation
• Affiliate, CRM and email marketing funnels (ActiveCampaign)
• QA and bug research for in-house products
• Sales calls, pitches and account management

• ActiveCampaign
• Google Ads
• SEO tools

SEO Consultant at TechRoadians

TechRoadians · Nepal

Worked as an SEO consultant at TechRoadians, an offshore development base in Nepal, at the start of my digital marketing career in 2016.